TeleHealth Appointments with Pulmonary and Critical Care Associates of Baltimore
Pulmonary and Critical Care Associates of Baltimore is now providing telehealth appointments as an alternative to in-office visits. We utilize Updox to conduct our telehealth appointments. Updox is a trusted HIPAA-compliant telehealth solution, enabling instant, face-to- face connections with your physicians.
We are currently accepting telehealth appointments via our secure online form as well as over the phone. Call our office at (410) 832-3400 to learn more or schedule your appointment today.
Things to Know Before Your Telehealth Appointment
Prior to your appointment it’s important to test your device to ensure the device is capable of using Updox. Please see the list of compatible devices and call our office with any questions.
NOTE Check your devices for compatibility with Updox Telehealth. While we try to support as many devices as possible, please check compatibility for your device.
- All desktop and laptop computers equipped with a microphone and webcam will be compatible with Updox.
- Samsung: Galaxy s7 and up
- One Plus 3t and up
- Google: Pixel 3+
- Apple: iPhone 7+ and up
- Android (Oreo and above)
- Apple iPad (iOS 12 and above)
In addition please check your browser for compatibility with Updox Telehealth.
- Chrome v. 74 or newer: Windows, Mac, and Android.
- Microsoft Chromium Edge v. 80 or newer: Windows
- Firefox v.73 or newer : Windows, Mac, and Android
- Safari: IOS 11+ and Mac OS 10.10+ (Preferred browser for iPad and iPhone)
- Samsung Internet Browser v. 10 or newer: Android
QUICK TIP: Make sure your browser has the most up-to-date version. For example, when using Chrome, click into settings (three vertical dots in upper right hand corner) and click on ‘About Chrome’.
Checking Your Device
Check your device
Make sure you have your Apple or Android smartphone or any device with a working front-facing camera, audio/microphone, and internet connection.
Click invite link
Click the invitation link that your physician
or healthcare provider sends via text message or email.
Allow camera access
Click ‘Allow webcam/camera’ so that your physician can see you during the chat.
Allow microphone access
Click ‘Allow microphone’ so that your physician can hear you during the chat.